Privacy Policy

AntiSlip Works ("we", "us", "our") respects your privacy. This policy explains how we collect, use, disclose and protect personal data when you visit antislipworks.sg, contact us, request a quotation or engage our services.

1. Personal data we may collect

Depending on how you contact us, we may collect your name, phone number, email address, company and role where relevant, property or site information, postal area, floor area and material, operating or access information, photographs or videos of the floor, service requirements, quotation and appointment information, and correspondence with us.

2. How we collect information

We may receive information directly from you through our website enquiry form, WhatsApp, email, phone calls, quotations, site visits and service records. If you use the website submission option, the details you provide are transmitted to our website infrastructure and email delivery provider so the enquiry can be delivered to AntiSlip Works. If you choose the WhatsApp option instead, the form prepares a message for you to review and send through WhatsApp.

3. Purposes of collection, use and disclosure

We may use personal data to respond to enquiries, assess service suitability, prepare quotations, schedule work, communicate about a project, provide and improve services, maintain business records, resolve issues, protect our legal interests and comply with applicable laws.

4. Consent and choice

By voluntarily providing personal data for an enquiry or service request, you consent to our use of that data for the reasonable purposes connected with your request, subject to applicable law. You may contact us to withdraw consent, although this may affect our ability to provide certain services.

5. Sharing of personal data

We do not sell your personal data. We may disclose information to service providers that support our operations, including website hosting and email-delivery providers, professional advisers, insurers, payment or technology providers where relevant, or public authorities where required or permitted by law. If you choose to contact us through WhatsApp, your use of WhatsApp is also subject to the terms and privacy practices of WhatsApp and Meta.

6. Protection and retention

We take reasonable administrative and technical measures to protect personal data in our possession or control. We retain personal data only for as long as reasonably necessary for business or legal purposes, after which it should be deleted, anonymised or otherwise disposed of appropriately.

7. Access and correction

You may contact us to request access to personal data we hold about you or to request correction of inaccurate or incomplete information, subject to applicable exceptions and requirements.

8. Website hosting and technical data

Our hosting provider may process technical information such as IP address, browser information, device information, timestamps and security logs to deliver and protect the website. If we later add analytics, advertising pixels or non-essential cookies, this policy and any required consent notices should be updated before deployment.

9. External links

Our website may link to third-party services such as WhatsApp. We are not responsible for the privacy practices of third-party websites or applications.

10. Contact

For privacy questions, withdrawal of consent, access or correction requests, contact our data protection contact at info@antislipworks.sg.

11. Changes to this policy

We may update this policy from time to time. The version published on this page will show the latest update date.